Author | Barreto, Ivana Cristina de Holanda Cunha | |
Author | Barros, Nardelli Brenda Soares | |
Author | Theophilo, Rebecca Lucena | |
Author | Viana, Vielceketlin Franco | |
Author | Silveira, Francisca Raquel de Vasconcelos | |
Author | Souza, Osvaldo | |
Author | Sousa, Fábio José Gomes de | |
Author | Oliveira, Antônio Mauro Barbosa de | |
Author | Andrade, Luiz Odorico Monteiro de | |
Access date | 2021-11-25T20:36:20Z | |
Available date | 2021-11-25T20:36:20Z | |
Document date | 2021 | |
Citation | BARRETO, Ivana Cristina de Holanda Cunha. Development and evaluation of the GISSA Mother-Baby ChatBot application in promoting child health. Ciência & Saúde Coletiva, v. 26, n. 5, p. 16-79, 2021. | pt_BR |
ISSN | 1678-4651 | pt_BR |
URI | https://www.arca.fiocruz.br/handle/icict/50068 | |
Language | eng | pt_BR |
Publisher | ABRASCO - Associação Brasileira de Saúde Coletiva | pt_BR |
Rights | open access | pt_BR |
Title | Desenvolvimento e avaliação do protótipo da aplicação GISSA ChatBot Mamãe-Bebê para promoção da saúde infantil | pt_BR |
Alternative title | Development and evaluation of the GISSA Mother-Baby ChatBot application in promoting child health | pt_BR |
Type | Article | pt_BR |
DOI | 10.1590/1413-81232021265.04072021 | |
Abstract | This study aimed to develop a prototype of the GISSA Mother-Baby ChatBot Application (GCBMB), a conversational agent to promote child health and evaluate the experience of use and satisfaction with this technological solution. This is a two-stage cross-sectional research with a mixed methodology. The first stage develops the settings of dialogue and the GCBMB prototype. The second stage evaluates the experience of using the ChatBot through a structured questionnaire where statements are used to assess the respondent’s level of agreement using the Likert Scale and analyzes the application’s use path through its database. The sample consisted of 142 puerperae, with a mean age of 25.4 years, where 38.1% were primiparous. The level of agreement of women with simplicity, good quality of information, clarity of content, usefulness, and satisfaction with the application was above 90%. Women between 26 and 30 years of age had a higher mean number of hits (5.21), settings accessed (9.26), and usage time (272 seconds) comparing younger and older women. The use of ChatBots on smartphones is encouraging to promote the health of children in Brazil. However, more investments are required to improve technological solutions and research with robust methodologies to evaluate their effectiveness. | pt_BR |
Affilliation | Fundação Oswaldo Cruz. Fiocruz Ceará. Eusébio, CE, Brasil. | pt_BR |
Affilliation | Universidade Federal do Ceará. Programa de Pós-Graduação em Saúde Pública. Fortaleza, CE, Brasil. | pt_BR |
Affilliation | Fundação Oswaldo Cruz. Fiocruz Ceará. Eusébio, CE, Brasil. | pt_BR |
Affilliation | Fundação Oswaldo Cruz. Fiocruz Ceará. Eusébio, CE, Brasil. | pt_BR |
Affilliation | Instituto Federal do Ceará. Campus Maracanau. Fortaleza, CE, Brasil. | pt_BR |
Affilliation | Universidade Federal do Ceará. Fortaleza, CE, Brasil. | pt_BR |
Affilliation | Instituto Federal do Ceará. Campus Maracanau. Fortaleza, CE, Brasil. | pt_BR |
Affilliation | Instituto Federal do Ceará. Campus Aracati. Fortaleza, CE, Brasil. | pt_BR |
Affilliation | Fundação Oswaldo Cruz. Fiocruz Ceará. Eusébio, CE, Brasil. | pt_BR |
Subject | Health Strategies | pt_BR |
Subject | Maternal and Child Health | pt_BR |
Subject | Digital Health | pt_BR |
Subject | Public Health | pt_BR |
Subject | Mobile Applications | pt_BR |