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Sustainable Development Goals
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PERFORMING KNOWLEDGE REQUIREMENTS ANALYSIS FOR PUBLIC ORGANISATIONS IN A VIRTUAL LEARNING ENVIRONMENT: A SOCIAL NETWORK ANALYSIS APPROACH
Communities of practice
Interorganisational
Knowledge analytics
Knowledge management
Social network analysis
Author
Affilliation
University of Reading. School of Systems Engineering. Reading, United Kingdom.
Universidade de Brasília. Brasília, DF, Brasil.
Universidade de Brasília. Brasília, DF, Brasil.
Universidade de Brasília. Brasília, DF, Brasil.
University of Reading. School of Systems Engineering. Reading, United Kingdom.
Universidade de Brasília. Brasília, DF, Brasil.
Universidade de Brasília. Brasília, DF, Brasil.
Universidade de Brasília. Brasília, DF, Brasil.
University of Reading. School of Systems Engineering. Reading, United Kingdom.
Abstract
This paper describes an application of Social Network Analysis methods for identification of knowledge demands in
public organisations. Affiliation networks established in a postgraduate programme were analysed. The course was executed in a distance education mode and its students worked on public agencies. Relations established among course
participants were mediated through a virtual learning environment using Moodle. Data available in Moodle may be extracted using knowledge discovery in databases techniques. Potential degrees of closeness existing among different
organisations and among researched subjects were assessed. This suggests how organisations could cooperate for
knowledge management and also how to identify their common interests. The study points out that closeness among
organisations and research topics may be assessed through affiliation networks. This opens up opportunities for applying knowledge management between organisations and creating communities of practice. Concepts of knowledge
management and social network analysis provide the theoretical and methodological basis.
Keywords
Case studyCommunities of practice
Interorganisational
Knowledge analytics
Knowledge management
Social network analysis
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