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USE OF DIGITAL TOOLS BY PHC PROFESSIONALS AS INSTRUMENT FOR HEALTH DECISION-MAKING
Author
Affilliation
Fundação Oswaldo Cruz. Fiocruz Brasília. Brasília, DF, Brasil.
Fundação Oswaldo Cruz. Fiocruz Brasília. Brasília, DF, Brasil.
Fundação Oswaldo Cruz. Fiocruz Brasília. Brasília, DF, Brasil.
Fundação Oswaldo Cruz. Fiocruz Brasília. Brasília, DF, Brasil.
Fundação Oswaldo Cruz. Instituto Gonçalo Moniz. Salvador, BA, Brasil.
Fundação Oswaldo Cruz. Fiocruz Brasília. Brasília, DF, Brasil.
Fundação Oswaldo Cruz. Fiocruz Brasília. Brasília, DF, Brasil.
Fundação Oswaldo Cruz. Fiocruz Brasília. Brasília, DF, Brasil.
Fundação Oswaldo Cruz. Instituto Gonçalo Moniz. Salvador, BA, Brasil.
Abstract
Background:
Investments have been made in precision public health
strategies, as a way to better assess needs and evaluate the
health services. Experiences point out that the computerization
of health systems reduces costs and improves the quality of
information. Primary Health Care (PHC) workers are key
elements of this transformation, which can be enhanced with
the use of digital health strategies. This paper aims to know the
perception of the use of digital tools provided by the Ministry
of Health by PHC workers in municipalities in the state of
Ceara´/Brazil.
Methods:
Focus groups and field monitoring were carried out with
different professional profiles. The inclusion criterion was the
use of digital tools in their daily work. Questionnaires were built to conduct semi-structured interviews. The analyzes were
made using content analysis method.
Results:
Among the 21 participants (32-49 years old, mostly female),3
reported not having digital knowledge prior to the use of
digital tools in their daily work. Mostly associated the use of
digital tools with greater agility and ease in the work routine
and greater accuracy of information. The challenges were
mainly related to the use of the equipment(tablet),such as fear
of breakage, theft and problems in the synchronization of the
information system. There was a consensus that the data
collected are useful, however they are underutilized for the
work process in PHC.
Conclusions:
The use of digital tools in the health work process is able to
foster the critical view of professionals for analysis and decision
making, pointing out strategies to face health issues in the
territories. Pointed out as a facilitator in daily work, the use of
digital tools does not exclude the use of paper sheets. Despite
the greater supply of data, these are not used to their full
potential, mainly due to insufficient time, given the numerous
tasks for professionals.
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